EBB subscribers who qualified for the EBB through eligibility criteria that are not applicable to the ACP will be required by USAC to demonstrate their eligibility in the National Verifier to receive an ACP benefit using the ACP criteria before the end of the transition period. Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors may affect speeds. entouch wireless account number and pin This page provides required disclosures about the ACP and eligibility for the program, as well as the Terms and Conditions that apply to your participation in the program. The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information. While enTouch provides Free service through Lifeline to eligible customers, enTouch uses the same technology and connections as non-Lifeline cell phone providers. Complaints for Entouch Wireless - Better Business Bureau There is a period of time where both your old and new phones will be without service during the port process. Our standardterms of serviceapply. Apply Affordable Connectivity at AirTalk Wireless Browse our list of available free phones Totally free, no monthly bills, and free shipping. This Agreement applies to subscribers who are enrolled in enTouch Wirelesss EBB services. To ensure that all customers have access to reliable services provided at a reasonable cost, you may not use our service in a manner that interferes with another enTouch Wireless mobile customers use of our service or disproportionally enTouch Wireless network resources. If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also. Lifeline is the FCCs permanent program to support affordable access to essential communications services such as broadband Internet access. The ACP is a new program designed to provide additional support to make broadband more affordable for struggling households. All devices sold by T-Mobile (and many that aren't) support automatic configuration of your network and data settings. Setting a Personal Identification Number (PIN) and preference allows you to control when channels can be added and when purchases can be made using your Roku device . When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. OFFERS MAY VARY BY STATE and service may not be available in all areas. B14. Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. Service plans are posted on enTouch Wirelesss website at www.entouchwireless.com/acp-plans/. AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Find My Wireless Account Number and PIN for Porting If the FCC announces the end of the ACP, we end our ACP service offers, or we determine your household is no longer eligible, we will notify you and you will remain on or revert to the standard FREE Lifeline plan where available and if you are eligible. To see where enTouch Wireless offers Lifeline, visit, You can apply your ACP discount to any available enTouch Wireless service plan. You may choose another service plan by paying the applicable undiscounted rate for any of our plans available at that time plus applicable fees and taxes. ACP is a federal government program operated by the FCC. International calling does NOT include text messaging, picture messaging, or video messaging. If you have additional questions, call us at 866-488-8719 or 611 from your enTouch Wireless phone. If you qualify for programs like CalFresh, Medi-Cal, Medicaid, Food Stamps, or meet California Lifeline Guidelines for low income you may qualify for Free Service. THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICE provided by Boomerang Wireless, LLC, DBA enTouch Wireless. No wait time! Want to bring your existing phone number to your new enTouch phone? Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. If you are enrolled in both Lifeline and ACP with enTouch Wireless, then you may revert to our standard FREE Lifeline plan where available and if you are eligible. Questions? To check your enTouch Wireless application status and thus know if it's still being processed, or if it's rejected, accepted, or if the company has already shipped your free device, you can do the following. In the event the ACP Terms and Conditions and the standard terms and conditions conflict, the ACP Terms and Conditions control. Thank you we really appreciate your business. Click here to Enroll Today! And yes, you will have to pay a reconnect fee for each Astound Broadband service (cable, phone, Internet) that has been shut off due to late payment and reconnected. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). Step 4: You will be prompted to enter your pin. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts of up to $30 per eligible household on monthly broadband Internet access service (or up to $75 per eligible household on Tribal lands) and up to $100 on certain connected devices (with a required co-pay of between $10 and $50). All you need to do is ask we make it easy! enTouch Wireless reserves the right, without notice or limitation, to terminate data usage or individual calls, or after providing notice to you, offer you a different service plan with no unlimited usage components, limit data throughput speeds or quantities, or deny, terminate, end, modify, disconnect, or suspend your service, or decline to renew your service, if you engage in any of the prohibited voice or data uses detailed below or if enTouch Wireless, in its sole discretion, determines action is necessary to protect its wireless networks from harm or degradation. Updated APN Settings For AT&T, Verizon, T-Mobile, Sprint - Technobezz EBB subscribers will receive additional information if they are required to take additional steps to transition to the ACP benefit on March 1, 2022. Rasta Jeff of St. Clair, US. Existing customers can also opt-in by replying to an opt-in SMS. International calling is enabled for direct communications between 2 people; certain numbers (e.g. enTouch Alarm Portal; Support; enTouch Service Areas; Channels. If the FCC announces that funding has been exhausted, we discontinue our ACP service offers, or we determine you are no longer eligible for the ACP, we will notify you and revert to our standard FREE Lifeline plan where available and if you are eligible, or you may choose another service plan by paying the applicable undiscounted rate for any of our plans available at that time plus applicable fees and taxes. Your household can receive only one Lifeline and one ACP benefit. You may choose another service plan by paying the applicable undiscounted rate for any of our plans available at that time plus applicable fees and taxes. Only eligible consumers may enroll. If you have additional questions, call us at 866-488-8719 or 611 from your enTouch Wireless phone. For additional information about broadband speeds, visit https://entouchwireless.com/internet-transparency/. Your Lifeline and ACP benefits can be combined and applied to the same service plan or applied to different service plans. How To Get an enTouch Wireless Free Phone - Best All Review You will need to supply either a credit card or PayPal information. Only eligible consumers may enroll. Other terms & conditions may apply. ACP is a federal government program operated by the FCC. Click account settings, scroll to the bottom of the page and click Port out information to view your account number and PIN. EnTouch has countless complaints through BBB and FCC showing a history of purposely playing games with their customers, constant service interruptions and countless other issues. The ACP shares the same qualifying program based eligibility criteria as the Federal Lifeline program, including participation in CalFresh / SNAP, Medi-Cal / Medicaid, SSI, Federal Public Housing Assistance, and Veterans and Survivors Pension Benefit Fund. Unemployment/Workers' Compensation benefits statement. Your Name *. Boomerang is authorized to offer California LifeLine, a government assistance program for qualified California residents. Press the size on the backside of the card related to the SIM size your phone needs. M: 3030 LBJ Freeway, Suite 1320, Dallas, TX 75234. Only qualified consumers with documentation proving eligibility may enroll. Notice of Action (award letter)acknowledging eligibility for FDPIR benefits; FDPIR participation documents(e.g., a benefit card or copy of a benefit card); TANF Award letter,should contain the following basic information: Head Start Award letter,should contain the following basic information: BIA Award letter,should contain the following basic information: This plan does NOT include unlimited data, + Unlimited Talk, Text & Data+ Free 5.5" Phone, + FREE SIM Card Only - No Phone+ Unlimited Talk and Text, + Unlimited Talk & Text (but NO Free phone - SIM ONLY), + 1000 Voice Minutes+ 500 Texts+ 100mb of Data, https://entouchwireless.com/terms-of-service/, https://www.entouchwireless.com/affordable-connectivity-program, Certificate of Naturalization or Citizenship, U.S. government, military, state or Tribal issued-ID, which includes date of birth and/or Social Security Number and/or Tribal ID, U.S. Military ID cards (active or reserve duty, dependent of a military member, retired member, discharged from service, medical/religious personnel), Common Access Card (only if designated as Active Military or Active Reserve or Active Selected Reserve), Military Discharge documentation, which includes date of birth and/or Social Security Number and/or Tribal ID, Mexican Consular Card (Matricula Consular - 2006, 2014, 2015 and later versions), Claim number OROther consumer identification number, A decision about the participants monthly entitlement amount, Prior Years State, Federal or Tribal Tax Return, Unemployment/Workers' Compensation Benefits Statement, Divorce Decree or Child Support Documents, Veterans Administration Benefits Statement, Current Income Statement from Employer or Paycheck Stubs, The beginning and ending dates of the award or certification period; and. My Account. Black Wireless: Account number is the SIM card number (usually starts with "89014"). Any inaccurate information will delay the port process further. ACP Program benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time. By subscribing to enTouch Wirelesss ACP supported services, you authorize enTouch Wireless and its contracted partners, for the purpose of applying for, determining eligibility, enrolling in and seeking reimbursement of ACP service and device benefits, to collect, use, share and retain your personal information, including, but not limited to, information required for the purpose of establishing eligibility for and enrolling in the ACP program, and including, but not limited to, full name, full residential address, date of birth, last four digits of social security number, telephone number, eligibility criteria and status, the date on which the ACP service discount was initiated and, if applicable, terminated, ACP connected device distribution date/type/make and model/status, usage status and other compliance requirements, the amount of support being sought for the service and/or device, and information necessary to establish identity and verifiable address. The ACP monthly service and device discounts cannot be transferred to another household or individual. After 30 days of non-usage you will be de-enrolled in the program. Step-by-step guide to get your Mint Mobile account number and PIN. LITTLE ROCK, Ark. Eligible Lifeline program participants are invited to participate in the new federal government funded Affordable Connectivity Program set to start on December 31, 2021. Simply complete all fields below to get started. enTouch Wireless does not guarantee the speeds of the data services it provides. entouchwireless.com/affordable-connectivity-program, Learn more about Lifeline and qualification, Click here to view the Paper Application options. Divorce decree or child support document. Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. Limitations, AUP, and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Melanie Pinola As a service. Maximum speeds are optimal for real-time or near real-time, high-bandwidth uses, but lower speeds may affect your ability to stream audio and video, access certain websites and content, or interact with available applications. Let's Chat. Eligible subscribers who are enrolled in enTouch Wirelesss EBB Services as of 6:00 PM Eastern Time on December 30, 2021, will continue to receive service with an up to $50 EBB program subsidy (or for households on Tribal lands, up to $75) during a 60-day transition period, which lasts from December 31, 2021 to March 1, 2022. OFFERS MAY VARY BY STATE and service may not be available in all areas. Videos stream at DVD quality (480p). The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband Internet access service and certain connected devices. For additional information about broadband speeds, visit https://entouchwireless.com/internet-transparency/. Meets the eligibility criteria for a participating providers qualifying low-income program. For more information about the ACP, you can call us at 866-488-8719 or 611 from your enTouch Wireless phone. Verified customer. BROADBAND DATA. enTouch Wireless reserves the right to block calls to any country or international number range without notice. THIS OFFERING is a federal Lifeline-supported service provided by Boomerang Wireless, LLC, DBA enTouch Wireless, an eligible telecommunications carrier. Customers using data consistent with AUP may receive unlimited additional data in 500MB increments for the rest of the month by contacting Customer Care at (866) 488-8719. The ACP monthly service and device discounts cannot be transferred to another household or individual. Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors may affect speeds. EBB subscribers who qualified for the EBB through eligibility criteria that are not applicable to the ACP will be required by USAC to demonstrate their eligibility in the National Verifier to receive an ACP benefit using the ACP criteria before the end of the transition period. EBB subscribers will receive additional information if they are required to take additional steps to transition to the ACP benefit on March 1, 2022. Overview; Facilities Management; KPIs; Strategies; Smart Buildings, Smarter Benefits; Click the Edit account button by the email address whose password you want to change. Skip to content. Carrier on Customer's Account *. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. Click here to enroll today to see if you qualify! Learn more about Lifeline and qualification. When registering to pay your statement online with the MyAstound Account, you will need to have your most recent billing statement to fill out the needed 13-digit Account Number and 6-digit Account Pin. Customers on any Unlimited service plans using data consistent with the AUP may receive unlimited additional free data in 500 MB increments (at 256 kbps) for the rest of the monthly period by contacting Customer Care. Scroll down to the bottom of the screen and check your build number; If your build ends in B14, your phone is running on the latest ZTE software. Promotional offers may be modified or withdrawn at any time. For Lifeline eligibility criteria and applicable terms and conditions, visit https://entouchwireless.com/terms-of-service/. Taxes and fees included with service plan pricing. Press Center; Join the enTouch Team; Contact Us; 1-888-610-1499; Internet. Copyright 2022 enTouch Wireless All Rights Reserved. Well be available any time you need help with your phone or your service. Subscribers enrolled in the EBB as of December 31, 2021 may keep their EBB benefit for 60 days and must transition to the ACP benefit on March 1, 2022, if eligible. Be ready with your wireless account number, PIN or password, and billing address. Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. If you are adding an EnTouch Wireless SIM card to a phone not provided by enTouch Wireless, follow the SIM Card Activation steps shown below. Check Your Status - California LifeLine enTouch Wireless Pay As You Go Cell Phone Plans Lifeline Service There are no fees associated with this change. Your account number can be found in the top right corner of any bill or by logging into your online account. The ACP provides discounts of up to $30 per eligible household on monthly broadband Internet access service (or up to $75 per eligible household on Tribal lands) and up to $100 on certain connected devices (with a required co-pay of between $10.01 and $49.99). A Roku account gives you access to the Roku Channel Store. enTouch Wireless reserves the right to block calls to any country or international number range without notice. For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. with Q Link chat. Not only did he succeed professionally, Bovay also gave . EnTouch Wireless free government cell phone providers. If you are a renewing wireless LifeLine subscriber and you do not know your PIN, text GETPIN from your LifeLine phone to 345345. enTouch Wireless offers a FREE phone* with service to qualifying individuals nationwide! enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of the International Calling Limitations, Terms & Conditions, or Acceptable Use Policy. BROADBAND DATA. Should you need to reach our state-of-the-art customer service center, you can do so: By Phone: 1-888-543-3620 (OR dial 611 from your Life Wireless phone) By E-mail: info@lifewireless.com. BROADBAND DATA. You may choose to take ACP benefits from a service provider other than your existing Lifeline provider. Offer not available for existing enTouch Wireless customers. We know how important it is to stay in touch with family, be available for job opportunities, and have a phone in case of emergencies. Taxes and fees included with service plan pricing. EnTouch Wireless: Your account number will be listed when you login into your account - or, you can call EnTouch Wireless at: 1-866-488-8719 to get it. You can pay your bill online with your MyAstound Account, our online bill-pay portal. Give Us A Call! TheOnline Enrollment formis easy to use and will walk you through each step of the process. Pay your bill online Update your account information entouchwireless.com PO Box 37 Hiawatha, IA 52233 Phone: 866.488.8719 Email: support@entouchwireless.com Further Reading on EnTouch Wireless Leave a Reply Your email address will not be published. Offerings vary by state. Currently, millions of people in over 40 states find this platform very efficient. Program Approval Letter, Benefit Statement, or Verification of Coverage Letter,should contain the following basic information: Eligibility Screenshot or printout from an online portal or website tool,should contain the following basic information: Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead. Eligibility is based on income less than or equal to 200% of the Federal Poverty Guidelines or participation in Lifeline, Medicaid, SNAP, WIC, free or reduced-price school lunch/breakfast, or Pell Grant and is determined by the National Verifier (documentation may be required). Company *. Notice letter of participation in a qualifying state, federal or Tribal Program. The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information. After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. enTouch Wireless Michigan Lifeline Program Plans including Unlimited Data may be placed on hold to confirm data usage complies with our Acceptable Use Policy (AUP) when the threshold outlined in the service plan details has been met. conference, chat lines, and premium numbers) are not supported and may be blocked. Premium Channels; TiVo; TiVo Stream 4K; . Subscribers in states other than CA on the combination Tribal Lifeline + ACP plan with Unlimited Talk & Text + Unlimited Data will receive an allocation of 23 GBs of data. Review updated: Jan 13, 2023. Enter your mailbox number (area code and phone number) . FIND MY STATE Qualify For Lifeline Free Phone Service Find your state-specific qualifying information here! PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE.
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