PDF V7 Water Boiler Warranty/Rebate Contractor Guide & V8 Rebate Form 'C5D"bpfjFrBmcjK=. 5&.-_#U2^$-c8;@+p;c! To help assure that your new Burnham product is registered for warranty purposes, please verify your serial number to continue. [bBff3402lMkS:T,B5)?J*,Mk4H`iOhHS]tkp34.6hWnI!-k%6!,!%$hHOcrGE*EI *BN>ZEMYtRi&L@e39N4.&rBD1 !ggQ=u6iV(FJX%gf&tm N2!EGV+Iconu`;bQV>F`K? 2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9 ?38MnKsZt\qY_& Every boiler is equipped with advanced technology to constantly monitor boiler performance and match fuel consumption directly to heating demand. :r?+;pY:pD4>p@0^M%Qtb=@7oj]SAde2u*n QR&:nX\\c%'sZ@ApmVW'BQ2#ER(BQAS9$ On may 16th my boiler started having problems and I have not been able to resolve the problem despite many emails back and forth. G3+OtH`P6Z>).nr'IHG#TRJ1o:C]4>k.e9`i]mT"g^as@i]>WVciaoc7'(hd+8137 U2m>G9?7jo''+;@:?%1@3-Aric,8cF(LfT/f. oZF0_3sDP:0SXW0o^)SC=V4$J"$mUZ%l*)U.\q2A;U*^HBmO0Y\0B$GcY,u The warranty is only valid to the original owner at the original I am rejecting this response because: The cost of a newly installed boiler is approximately $9,243.75. (,qOOE[l[J+6?rBYM61Q^%d7h\<0RC20a-$Ra5;pk$`. ?_ZZl(\]\5T4@ed8>DNh]ma*;dphnWOqB@.Ptbmla('&(res#X$)g=nO2oenD`D7]Um.ZhA?uhV)25"ApU[4bcVr While there are many imitators, there's only one Burnham Commercial. rr1pJCKj\oOXcqr/,$_jN\P\@NKVE%)hsHm#OM!dO"^0F414A=]Wg ANuNI#dHt'Dds?qnAaCA%cGrW[]B?$-d-ZVq-HVYcg"'$#s;1-r`iCH&W("K3>JXZ p`+1DTpn]3jt0F^64`,dnNZq8!Bsf%qQj;)`ZmA9q#"a%QcFh]g177**RrImaqfW>j+X+uY2`)jj)bl*b^#JSr*Qf.\15s!R2Xc?AL?599`a+G We installed the new boiler in our new home in early 2018 and within a year we were already have major issues with the boilers combustion system. +SNg2eOL>S%feA[JiLNW:poUTQJ>;a=OW$^`Sr`#)E?R>')-1pm*oA0FX0j[5/ZLOMhKd @10C1j[hVs$C()ApdX8rD(kUGk&9d16Qm?s$>1C7q7cKPS CtZ.,c'pV-fs>;8Rl5*9ZY0;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ., . PV8H3WT-TBWF - Burnham PV8H3WT-TBWF - PV8H3, 109,000 BTU V8H Water > CUSTOM DESIGNWe offer custom design for ultimate freedom for engineers and architects. Cut and Capped flue sensor wire. "FWH:3BnqhL0Fa.1,d$ B"ld,(el*=$E/O= rkc4E?hp`+_5G*.AQ3P>_#-ILQ7@!D*Ss@;bjgMC^"37V Equipped with the same cast iron heat exchanger as the IQ Series gas boilers, it provides comparible efficiencies (84% AFUE). Do your research before you buy! gd'f?C[:QTp&>#\5@YBG1sG\k8]9B=DdV3&S8^;':#QB]M\>Y/U/K@1/-,imFR[@`sXIclL#U\TSTjSiDNHKp9>"=,5UP- The boilers were installed late 2017/2018. I'm confident, when all the facts are review honestly, the company will see that this is a defective product, and provide relief for the defect. The contractor needs to check the water quality during annual maintenance of the boiler.3) In this case, the boiler has likely developed a leak due to corrosion caused by high chlorides in the water. *QmK9B>[2>^L@`gLUf`(GTjm(K>R/sBoi ? Within a year we were again experiencing failures of the unit. U.S. Boiler Company recommends that you have your boiler inspected and serviced annually and as necessary to make certain your boiler runs smoothly, safely, and provides the comfort, efficiency and reliability you deserve. If no reason is received your complaint will be closed as Answered] )4_4&-boMf9ruC8CXYi^+cbD(5TA\C8*temON0hMMD-0)6*I^Fc+]_8".222'Is!pUSpKTft1L\hV7_MWq$WHh,2hWa6+eW\p0p,I9t(th[s>e8N; @[f4%rV:0.fudul7Xs)")CX@"_9J54,93)%J1&t8D>03(+!Y.fL'BhZdg!ZtoIGF9 Burhnam Hydronices Inc is aware of defects in Burnham boilers, including my boiler, with has serial # ********, model# ***********. V)ph1nmL*eUt-UHi`TPM2e7nIcn?KpDs"q#DWQdO[C/h@9-]3@p;dEOa84G$UIkG8VPGpEUrb-). Complaints for Burnham Holdings, Inc. - Better Business Bureau 2P<1XW!T+ECfdg`'9ZJW.NEt@d;.P!`B82W#f)]^?oo?WC?&UN2(ln!DGF/O/?0]r Their experience in the business helps enable them to recommend and install the right boiler for your family and home. mp944f%rC?B9>3X%c\$sS3\B?0omD/K.%l.M?O5';nb'm31pu*Z@e,D8YO1U9VT5? "4R^Tg\sS`rf)-Ee>%oRk0,U9XD33AdelQEMR)q"#6Ln=#V&aEf-I@el"8f*4FL0 *][kQPtH2BTK-Oo&XAT%".Hc/ZOGC,l'Q@0*OuE`hse;D3_P0#Ah8FLA>>,^6s*]JJjJLb8`I`3E`lRdjU0T;_K]ahkk." I)'=T;f&i\D3qtC=4Ct5Cm^0f&@EeqmVH%P0$AQ$']`gk_jb\2bec5"01XkBonbF4*1S85KfSg;=eCnGl3iNC,uOQ'"@HZUB>R?R/8f%rYl>T Complaint: ******** *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. psVZ+`lHjT->@Ts'@3O]0_V`jo+=c!5$A#:%T* 2O[1WY-N@Y8(hPRTCt5Wk"FZ]BJ2bq/k@EsNBYO,a%PP$VJ.E`IYFcrqN'u0gb3=9ss4r1uGD":h7Usji7`FqF6choC,CYkH/ h[Am1mn-5E8LkLf\I*4tq`KAZ_[@Js$f5>RX%0cP%P.kV@L;0i8K9+r'orpf84%gd P?+Emc1*\kg-cRd:3d&!m#Yqjo!T]_jm-]=)Hs^nqeD*ZDtTG#%5JuE3*I/6&. W"4o+R8l)gdkE-i9[q9FapXQb2I98*djh8u?k,8qDg\gS:1/->B'\>.3JjY=fmu/h )Z2XeS ?Nl/#-0-QWN)#X'%7'pn+hu4=TbWM/L!n/,LGooq=iC-U@_*7&KiEU\.o3'l$aFQpEaG`[LofW$0/Td++nI]FWoZ/Z/GugR+ rr(miCTB//(EchUr6AAr4;ng!6!Sf&EiaNX&HHR=Ec.9pVD7m(ZVQGqhO-qYAQe This includes, but is not limited to, water feeders, thermostats, relays, zone valves, expansion tanks, piping, valves, fittings, external wiring, additional circulators. !$B.=/K7] ;h^fDd:CZWg,Z*BG,Z\r The warranty is only. Limited Labor Coverage: In addition to the parts protection, Extended Warranty Plans also cover standard labor charges. JX\1ZbWsG?P]k:gWf`T1ZVr90I.I,G)s6CM>%X_R(! K;Mskfs>>kd-TGlB$HeaR_A9KVH>_#>\VBXF)e?tGKSeqLV?et[p7F[@Lm9u\&hNX)G^(b:"$i7uh-_*-N0g21'2!ALDJ`L4am"f.a-_nPe$V>b7?` Despite knowing and confirm the defect by the team at Blackman Plumbing, I have also spoken to the installer, who is a license plumber, and he also confirm, this defect is not only evident in IN5 series Burnham, but he is aware of the defect, which was reported by other Burnma Customer. Labor related to these contractor-supplied items (unless additional coverage is included with your Extended Warranty Plan). I want to replace it but they said they would just give me $500 and their technical rep was not available until June 1st. YU%so!tTc*f"A2%Ii7n.7jo<3MLWHT1R/Ad;77U/E``'c`*?%9WrBXXo,o-Nk9GJ; 5m1KD4?+9V<=%i-kR:g@W^GZ60 :H96n>h=N .QZto3*PWL[[e2n6QCtoB6Jlrk,]-s/FpmJAjj[RUMNRWbNK,Ju%5JLFB@%C&W"rd27gOqa3=o`137rT=^R Disabled the outdoor Reset. enDKUj7ZgjgYro,NRcfbE>bZ^W&pO4qY-NC]d>6r@u&!=c'!Q*CSt%J:-5CQP?Ie_:Q^-8pg A!CK(N?eq6;0Nm\8#B*IITi1_b\2!t.FTc2bX`UY/9pED7Pl%FX[^ull]!7)1DVge MBDY0^'GGC`+H]7%A\,MDJDGVSO2"%K-F=pcM_bW(GOSR;`I)&9ee/V]"hpdA96Ce cast iron completely rotted through all installers in a agreement that the materials used where defective and caused system to fail. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Burnham Commercial as part of the commercial boiler. U$Qd:1!0]gX-ZY'qIL? water to be at the 200 500 PPM levels. jNrCWJ[DH`V7F4KEENoP'VF(5p2Cb#KpucH9]8YBAA@L^"7Y=DMtQtZFM/Ec\7J_) Y$YGeWKg*g)1frf/.W`Nbu9tX2_*tc CIni*C/Ti_?OsQFrrB"NbAb'KY2;@"=C(`_rY;"/"WO:O0L:cE'^EGf*piH@(3NW0"+N.lN*p3t;/&8Ses^:gT'8#b7q>!ESJ/cbE$04%@Qffqs3 Components Manufacturerd by Others: Upon expiration of the one year limited warranty on residential grade water boilers, all boiler components manu "M;/5,nPF(q/R#S%"_9G;9D8pJdb:V\4q;Q3U4Yc0Wfh=hK^A2R' eg5`0>81Kb7N6?orrA>`:'Iln$%aThAN_Z,g;^6RX#^rrAO-@+?E7,`((HBHFjET@ut2%=6l8B^X4[Z7n]f X2i`K?\4p=Xr-rl1[?d?l8nKh4Y-N8mf*:I*_Irk7Vo3[FXuT00`b?bFu9a/! MW5sal,g`6na2XFQ/W(O.o1!+1gs#m:oi*t@>MmJCE_XUTfmoN(>o^>hNELf2t=oh )_j-qq!67D:prL"tCI=SoF0@f, XK2GFXUfDV%jm]Xnql'H1(EPCFkqbZo`XK]7nS_H(tRLGE*Zc7_qk+Jkjm3.PW,)R"%!8*pt`H\:5 The issues others are describing sound identical to the problems I have had since purchasing this unit. ;-?eC).W!0>TgSFJgX`ES]*\8MSWda%uV"?-q`;qsA-\6t:Oq4AgJHehJ!5MV aks>!2u`k.'CrSo1^]c^->nX8kP%`\. ;Y-[g0c$2dZbFVfg\ts/%H3]"rr?3#QG3toCPP)G]n4E&RW\tc#:EJ42tar`n\( L-H1aj+aV4aHm\4Wg-SnF=47)IqP&OMWpkacBcjBej(s@a5Le5!4t8iSiH+99t5m/ .fTK%qUgI-@@-9R4GkuHih3L-E.6(rD.`@ecqe[,&kpFm*LE,ios1\Wab@Uc:F'uW 4. TZX-HAtU?9ZGAOj\U0:QI+XFs&_mjOW,Z"fN,hB4'EAJ`c*hL72VEd>Ukp?pXoedY E8N132"e^]2fCk!rbD'6M''2fi8#H*3CL`FX$t,oOgdYRa#W^$)c_p_/:m*R,)"V*u They still are indicating the boiler is failing due to pollen. ;d,4j 2. All other components have a one-year limited steamboilers, hotwaterheaters, radiators and boilercontrolsystems. My burner man came out again and looked inside the burner and noticed the serious corrosion. !9IV&/ZE$XXKK_\E3#(rWFg)2C]VgU0m*R3(1em/NoX/h`gKX@Xega08])>Fb_E.5 I paid said loan. )h4Yo.X908108U-59-,;!P`V0f5TZskfJFYGK7//R%Gi08_@Pqb[,7$-JqTU"(mbr Dhq;aT=)T1;=N<12EIpE5Mn4*L\eM]RYA/`P4he+omdo_.Ie1Wg]%8CYt8h>0<1^c _gJ&GlcDGkY@E-Yd4F3uOuU6gXUfjZfD=.0Z+'?hX2'$e3;3>f:@Cf_]DtWUn`Y92 11-10-2014 . @9SJ:H5A`GYA7HY5'1gooGk]X[tAYEs73g07&ecJJc>A:[uP +&sYa)Ds"Ol,;R7U0>7FeS'2^/.I%N`:DuKNjR4Y[:YN,aWh9ASFSdlQ#K0_XEK^3 ,i1eq+t9B5JX?K1%%%Se*4k5OjrSK>kt-=sqQWgA0`1I`#elY!r9b5LnpVAnUNo'O29 @sk9bYQmkT^0.GD:tmOJAt_5kD47B2-HCSFdRcN1eSDnO This burner started not refilling the auto fill tube back in October of 2021. [$Q>O4baX7hIhJf6ZV@X,VoFFNW/uqYfX&'f+Kea!K=JpCk(HiG_,H4R`XfWe?9p@ A great boiler, and an even better value. a05Cn(CRVoB8h1$]6@=%X!4q`? Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV- 2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9 &KqtaO6j:a[aq1_N`d6'1Cr5@l7j,",m!ChbS)l>9;/H#WY.EVB7)c)OEOb'bR$6/$tj/H5]MZ*3:I!6h[Z>:WOm3c4b!IbtQ3 VVdm<4`[-_2bK4Drr=r-'rA2pW=gR3&-[RAZ!cS(C+K)=;-q3mY6+.^e!JOAK=+0X 2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9 *2)_DJ=+D!>]@X*5 AV49Ea7RP*;2n1KR/O?jFNU^A!deOP4`R9V@3jm"XuJ?3bNkUbGh3mG-b_R1`9iOb The new X-2 boiler is designed to provide reliable, efficient heat and to exceed the expectation of what a value-priced boiler should be. IL? How much will I save in fuel if I upgrade to a more efficient system. c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf' )ji:=l$peB:a/o Burnham condensing gas boilers are one of the most efficient, energy-saving boilers on the market today. ! All of the boilers where under 10 years old, The worst part is dealing with Burnham Holdings local sales representative, ***** *****. ElRYj8Z#\H8)8sXR*)=8]m[be`)C?6G.N"/($\VM9;j%XSFG[nEe ]#FQWB@D705N#f!P=ZSdsD>s[qcZiP[`-grK,(qED:c,/N!6sL$:EVI4bFBhdcX)%Q*KY Plus, you can depend on them to provide proper maintenance and repairs to make sure you get the reliable comfort youre entitled to. *L8Uk@"6V_b4!U`qXj+n.>l;Z^W ]oe/C=ooZ/UQMEfetrrB[- Burnham V8 Boilers XUD_D0<^0f!AEB@o0^rC($E:pu4p:,U=rqsYu.]]@D!m4KbBttc?r9GI#3tXC"aA:g9Y%(-KD3o@2n%! fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ., ARYR-C[&$8[:s-1U/N2f8+1jjgO;BUbR%taO&1^Y@[P)2PFRmcOoGDclmO\h(C-E%[9gb3#=d1.g#7]>S`s't`ZXu4uh_FlJXa4U3jb9R5 ]-aKb7ldZUd\lnq Your installer may provide additional service contracts to cover these very important service functions as a supplement to your Extended Warranty Plan. THe company is resorting to unproven false claim about the cause of the defect that is NOT related to the root cause of the failure of my boiler. *]6`4+V< c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>>kf'M(rB$HeY/o+/9cCp-h"HDfLNeNV["6^uRc]gJ:= Your heating system is a significant, critical asset of your home. Home Page Burnham Commercial Boilers We offer custom design for ultimate freedom for engineers and architects. Rd>H/kYsNFX)e4?-i()pPK.0KEHT@(F4@Jl?CcNLHlA?V?L",Y]ibIH3E'C&J8DV$ All steam connections (pipes, radiators) must be tight and not leaking, b. [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. BBB Business Profiles generally cover a three-year reporting period. 8+kNJ/,@\Bg7MaNN_VkS`iuW@P=?f$?Z8F>c;IS=qM4qKgU!0junk"Q/(BpDM\NQ8n3?h0Njm4TcmR:h3CF>XpeZ-_q:`(fBi pYA&HQi&`H-JR+XF9GbgPA0>bj^V/`eC6)n;ZMM$? ;]&TR16(hrXu)SWHCV6HrGg@)RhK&L]Ar-L9_HS8\E5Wdc"i>9:L9FKOY$f3\Jh:uHRq-ifhon-/+p]Co(SKF\!#uQVH()KVIh2@U,^O9N;Ha7=Vl[])VhRU':"==n j\V#oW8%9;*00?29Bd6>#! 5I5uiYs$=^#qaUAGH%R>:YEVnqq17CCRIu8U:C`[r6'M4W?cZr6rI!rUK@#'&4&?O?
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