It is very important to us that we get this sorted for you. We would like to look into this for you and get it resolved asap. We are very unhappy & very worried as It was bad enogh to try & get an appt before the new online appt system that started 18th July 2022. I have shared this feedback with the team who will be very happy to hear this. Report review titled No appointment. RH10 1HS General Practice in #Crawley, serving 18,000 patients across our two sites in Maidenbower and Northgate. We have processes in place to ensure no patient is left without their medication, so I would be keen to look into this further for you so we can pin point where the process failed and ensure it does not happen again. How to get to Saxonbrook Medical Maidenbower Surgery by Bus? as unsuitable. Patients can contact Saxonbrook Medical Centre at 01293 450400 for appointments. 4-6 session GP, salaried and partner options, Pembroke Medical Group. | Saxonbrook Medical is a company based out . All staff members are fully aware of their Information Governance responsibilities and are subject to stringent training and auditing procedures. Mental Health Comprehensive Care Planning, Patient Experience - Confidence and Trust in healthcare professional. Its my birthday today thank you ruining it by leaving me to worry all day, Report review titled Missed call as unsuitable, Good Morning, thank you for posting your review. Flu vaccinations - Under 65 At Risk Groups. However please leave a message through contact the Practice on our direct website, stating your name and that you left a review on this site in which we responded, and a member of the leadership team will contact you. The service also provided support around the long term management of chronic conditions such as schizophrenia. Saxonbrook Medical is managed by Saxonbrook Medical. Thank you to all at Saxonbrook. I have seen 3 different female GPs at the surgery over the last year or so to discuss menopause symptoms and treatments. i hope the Gps/staff at the surgery revolt to there unrealistic employers who make these changes - as we are people not pye charts! I needed help today and was called back in no time and medication issued. Saxonbrook Medical, Northgate Surgery, Cross Keys House 14 Haslett Ave West Crawley RH10 1HS Phone: 01293 223028 Email: for general enquiries only. Under current Data Protection legislation, no confidential data is permitted to leave the EU. All 3 GPs have been outstanding with their knowledge, understanding, patience and support. Diabetes - Managing Blood Glucose Level (HbA1c). Kind Regards, Sarah. 2nd Place Platform Presentation at the University Of Leeds Faculty Of Biological Sciences Postgraduate Symposium awarded to Mr. Tim Hardy for research completed with Dr. Taylor. We've put some small files called cookies on your device to make our site work. saxonbrook medical email . as unsuitable. 69.0% vaccinated, of 1430 eligible people. Analytical cookies send information to Google Analytics. When you are unwell & unable to move very far being sick you don't expect to be advised to go to a walk in centre for help when you have just explained you can't move . There is a health visitor attached to Saxonbrook Medical at Maidenbower and Northgate surgeries: Saxonbrook Medical use staff based in the EU for back-office work such as letter and pathology administration for the purpose of supporting the UK-based staff. Crawley RH10 9XA, Betts Way, Freedom Works, 1st Floor, Astral Towers. Ask Reception. Organisation: Courtyard Surgery Website: www.courtyardsurgery.com Location: Horsham , West Sussex. yes it takes a time to get through on the phone understandably as the surgery has staff on sick leave and shortages but the staff are doing their best. Impossible to get any appointments as Im being told to check in the morning between 08:30 and 08:40. I then asked to speak to the Practice Manager and was told (in my opinion ) quite abruptly no if I want to speak with them then I'm to make a complaint. really is this how things work now ? Can this really be good for patients!!! Correctional Staff Nurses provide basic and emergency health care services to persons housed within Kern County correctional facilities. Click the title bar on any of the report introductions below to read the full entry. Saxonbrook Medical Centre Maidenbower Square Crawley West Sussex RH107QH web: www.saxonb reveal phone: 01293450400 Doctors Dr Lucy Cox General Practitioner Dr Catherine Eades General Practitioner Dr Yvonne Taylor General Practitioner DR Hicham Nakouzi General Practitioner Dr Ian Anderson General Practitioner Dr Elizabeth Watson Staff Gps Cross Keys House. Saxonbrook Medical in Maidenbower, Crawley is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. Maidenbower SurgeryTel: 01293 450400Fax: 01293 450419, Northgate SurgeryTel: 01293 450400Fax: 01293 450419, Maidenbower Surgery West Sussex Advise you left a review and was asked to contact to speak to a member of the management team about it. To be honest I'm not sure how to begin this review because it seems that everything regarding help for your illness or condition is blocked in one way or another it's almost impossible to speak to a doctor or clinician & the difficulty in obtaining help is unbelievable you could literally die while awaiting help , I'm sure that every doctor is busy but push buttons & phone options are not the way to treat the sick . I am pleased to hear that you have had a positive experience with the Practice. Their role is to provide families with children under five years old with support and advice around the general aspects of mental, physical and social wellbeing. Saxonbrook Medical Centre is a GP/Doctors practice in Crawley. Improvements had been made with the development of a range of risk assessments and the way in which risks were managed wasevident. As part of this agreement, additional team members have been recruited to be shared between the network practices. 43.1% vaccinated, of 1391 eligible people. This provided patients with support with a number of issues including anxiety, depression, eating and mood disorders. Report review titled Impossible to get appointments as unsuitable, Thank you for taking the time to post a review. Please do not send any patient information to this email address. Contact us Address Maidenbower Square Crawley West Sussex RH10 7QH Get directions (opens in Google Maps) Phone Reception 01293 450400 Online Visit GP surgery website The NFLPA's report card added that the Chiefs' training and medical facilities are also outdated . The practice has introduced a new system where you have to make an appointment online. Please note on the form that you have sent these details in reply to your online review response. Saxonbrook Medical Centre is one of the leading GP practice in Crawley and it is located at Maidenbower Square, Crawley, West Sussex, RH10 7QH. We carried out an announced comprehensive inspection at Saxonbrook Medical on 15 March 2016. That is just two of several things that have gone awry recently. The practice were working to make improvements and there. I am very grateful to be a patient at this practice and receive the excellent care from both clinical and non-clinical staff. Close menu, If you think you have an urgent medical problem you can call 111 or visit 111 online. Report review titled Great HRT knowledge and support as unsuitable, Thank you for taking the time to post such a positive review. Saxonbrook Medical Northgate Surgery has medical staff of 6 to cater to your healthcare needs. Contact us Address Cross Keys House 14 Haslett Avenue West Crawley West Sussex RH10 1HS Get directions (opens in Google Maps) Phone Reception 01293 450400 Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 26 October 2016 The practice proactively sought feedback from staff and patients, which it acted on. 37.01% were satisfied, of 186 respondents. So let's hope its not cancer. The practice had clearly defined and embedded systems to minimise risks to patient safety. West Sussex However, they are employed by NHS West Sussex. Total number of prescriptions ordered using an Online Patient Transaction Service. 812 were here. So let's hope its not cancer. Saxonbrook Medical - Information about the doctors surgery opening hours, appointments, online. The areas where the provide should make improvements are: Ensure that induction records are complete for new staff. Services offered by Saxonbrook Medical Northgate Surgery are Learning disability health check, Long-Acting Reversible Contraception (LARC - eg IUD or implant), Minor surgery (e.g. If you call for help you don't get it. Saxonbrook Medical: details with 62 reviews, phone number, work hours, location on map. General Practice in #Crawley, serving 18,000 patients across our two sites in Maidenbower and. Patient Satisfaction with GP Practice Appointment Times. Information On Booking Covid Vaccinations, Maidenbower Surgery: 01293 600300 Ext 3969 (based at Crawley Hospital), Northgate Surgery: 01293 600300 Ext 3256 (based at Crawley Hospital). We close for lunch between 12.30 pm to 1.30 pm Menu The practice has introduced a new system where you have to make an appointment online. I have passed your feedback to the team who will be delighted to hear it. RH10 1HS As this is an anonymous platform I am unable to contact you. Analytical cookies send information to Google Analytics. Close menu, If you think you have an urgent medical problem you can call 111 or visit 111 online. I have shared this feedback with the team who will be very happy to hear this. Functionality status of the Practice system for enabling the use of online Patient Record Access Services for 'online patients' to view their Detailed Coded Care Record, Patients can view detailed coded records online, Total number of 'online patients' registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record. If you would like to discuss this further with a member of our management team please give us a call, pop into one of our receptions or leave a message on our website and someone will get back to you. review titled Impossible to get appointments, review titled Great HRT knowledge and support. Saxonbrook Medical Northgate Surgery,Cross Keys House,14 Haslett Avenue West,Crawley,West Sussex RH10 1HS, Information about the doctors surgery opening hours, appointments, online prescriptions, heal. I have made the management team aware that you will be in contact. Please be assured that we have worked very hard on this appointment system and believe that it is a positive change for our staff and patients and a system we have seen have great results elsewhere. Ask a Nurse Please be assured we take your feedback very seriously and will put measures in place to ensure this doesn't happen again. Afternoon Christopher. Report review titled Dissatisfied as unsuitable. What is happening? The Medical Staff Organization (MSO) Medical staff members are those licensed healthcare providers (physicians, nurses, allied health professionals, and other healthcare workers) who are authorized by the state law and hospital's bylaws to provide medical care within a healthcare establishment. If you would like to discuss this further with a member of our management team please give us a call, pop into one of our receptions or leave a message on our website and someone will get back to you. Thank you for taking the time to post a review. The service had been the recent recipient of the Nursing Times Nursing in Mental Health category and the clinical lead for the practice had been awarded the Nurse of the Year for the development of the service. Saxonbrook Management Team. Saxonbrook Medical Centre has not yet replied. Report review titled Practice playing Russian Roulette with peoples health! The problem is if you are not lucky enough to be able get into the booking system within about 10 minutes of it opening in the morning you have to wait and try all over again 24 hours later. Saxonbrook Medical Centre has not yet replied. I understand both sites are closed from12.3pm tomorrow for urgent training maybe you should look at your procedures as well. review titled Impossible to get appointments, review titled Great HRT knowledge and support. I finally manage to speak with a member of staff @ 17.58 and asked why I had received the call and why no message was left the call was to make an appointment for a smear ( usally done by text ) and they are not allowed to leave messages . Saxonbrook Medical Centre Saxonbrook Medical Centre, Maidenbower Square, Crawley, West Sussex . Mental health performance was below average; however the practice had developed a dedicated mental health and wellbeing service which had recently won national awards. There was an open and transparent approach to safety and a system in place for reporting and recording significant events. Saxonbrook Medical Northgate Surgery. Crawley It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. However please leave a message through contact the Practice on our direct website, stating your name and that you left a review on this site in which we responded, and a member of the leadership team will contact you. Cannot get repeat prescription renewed as it need to be reviewed by a doctor. The protesters marched from the Regional Health Department headquarters to Puerta del Sol chanting slogans such as "Ayuso (President of the Community of Madrid) and Escudero only think about money." "We are protesting because we . If you are unable to do this online please give your details to reception over the phone or at the reception desk. Alternatively you can pop into one of our receptions. From South Terminal, Crawley 51 min From University Of Brighton - Falmer Campus, Brighton And Hove 136 min From Gatwick Airport, Crawley 49 min From Ikea, Croydon 171 min We will reopen 11th November at 08:00. We will use a cookie to save your choice. I am pleased to hear that you have had a positive experience with the Practice. but no good, cant even get the online requst answered prop was told to submit it again - why? Staff were aware of current evidence based guidance. SUSSEX residents can begin getting the Coronavirus vaccine as early as this afternoon, as part of the latest stage of the biggest vaccination programme in NHS history, it has been revealed. That is just two of several things that have gone awry recently. 82.32% with recommended measurement, out of 2,036 patients. The team will be very pleased to hear your fantastic feedback. However, these issues were adversely affected by changes within the practice including relocation, an influx of patients registering with the practice from a local walk in centre and a high proportion of patients from hard to reach groups.
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