Customer Self Service
Web Solutions
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Project Summary
Enterprise Integration, Cross Browser web application, Business Dashboard, Documentum integration, AD/LDAP Integration
Description
Customer service management and Self-service tool for Enterprise customers. The application offers a single platform for different consumers of different services. Supports both Customer self-servicing and customer management function by the account management
Key Features
- Implements both 3-Tier database security for external users and integrated with the Organisational security database – AD/LDAP for organisational users
- Rich Dashboards for consolidated view
- Cross Browser application to support most popular web browsers
- Built on modern frameworks that offers intuitive interface and highly responsive experience
- Integrated with Office365
- Integrated with Documentum
- Audit Logging
Technologies, Tools, Framework & Platform used
- Net C#, API
- HTML/CSS, Angular, Telerik, Kendo, JavaScript
- MS SQL Server
- IIS